DELIVERY POLICY
Handmade in Nicaragua. Shipped directly to you from the USA.
We process and ship orders Monday-Friday until 5pm EST. We’re based in South Florida and attempt to ship orders within the same day. Some shipments may take up to 48 hours to ship. The estimated time of delivery in the US is between 6-10 days. We do not ship or process orders on weekends and bank holidays. Orders received outside of our shipping hours will be processed and shipped on the following business day.
Most orders are shipped via UPS or USPS. Availability of certain services may be restricted for some shipping addresses. See checkout for shipping options.
Estimated delivery dates are not guaranteed and subject to carrier terms & conditions.
Delivery times are based on the Shipping Hours and are subject to payment approval.
RETURN POLICY
We allow a 1 stick allowance but the remaining cigar bundle must be returned in order to get full credit, minus shipping charges. This includes having cigars in their individual cellophane wrappers. You must keep the original packaging and any accessories to return the item. Do not return any cut or smoked cigars, as this will affect your refund. If you try more than 1 cigar your refund will be denied.